If you’ve visited the Destiny 2 subreddit in the last 12 hours, you may have noticed reports of players getting banned for using incompatible third-party software. Bungie has now responded, saying this is not the case.
According to the subreddit, popular overlay applications such as Discord, Fraps, and MSI Afterburner prompt perma-bans—as well as capture apps like OBS and XSplit.
Under the heading ‘PC bans are not being caused by Third Party Applications’, the developer says this: “Greetings fellow Guardians! How’s PC launch going for you? We hope it’s going well, and we’re terribly sorry if you’re having any issues with these likely, (for the most of you), inappropriately assigned bans.”
The statement then points to this forum post from Bungie community manager Cozmo23 which reads:
Third-party applications that aren’t compatible with Destiny 2 may cause the game to not run but won’t result in a ban. https://www.bungie.net/en/Help/Article/46101
Bungie adds: “We do not know any further information for the time being, but we will attempt to update this thread as updates come in. Thank you.”
The post by Cozmo23 is seen here:
We’ve asked publisher Activision to shed more light on the cause of player bans—we’ll report back as and when they reply.
Update: We have been running Destiny 2 today with a cocktail of software also running: MSI Afterburner, Discord (with overlay enabled), FRAPs, Shadowplay, and OBS with the unsupported game capture. As expected, only the Shadowplay overlay works. We have not been auto-banned at this time. Without any special insight into Destiny 2’s anti-cheat systems, we unfortunately can’t say anything conclusive, so we’re still waiting for more information from Bungie about what may be triggering bans.
Update 2: Bungie has announced that a forthcoming blog post will explain more about the bans. We’ll update this article when that’s up.
We’re about to publish a blog article with some details about the bans that were issued to players in Destiny 2 on PC. Please stay tuned.
— Bungie (@Bungie) October 25, 2017